S01E02: Harjot Bal

Running a DesignOps Audit

We’re docking at port for episode two of DesignOps Island Disc (how long before I run out of nautical puns? I give it three weeks…), with Harjot Bal, Senior Manager of DesignOps and Design Systems at Appnovation, an awesome global digital innovation consultancy. As part of spinning up the DesignOps function at Appnovation, Harjot conducted a behemoth DesignOps Audit, which is a sight to behold, and spoke to us about his process, how he measured and some of the insights he gleaned.

Episode Notes

Harjot Bal, Senior Manager of DesignOps and Design Systems at Appnovation in Toronto, talks to us about his reasons for focussing his UX skills internally, his process for running a DesignOps audit, what he found out of running this at a global agency and how tooling is one of the most important things to look at for the future.

• Harjot on LinkedIn
• Harjot.io
• Appnovation
• CX North America
• Robert Greene – The Laws of Human Nature

Previous Episode: Dave Malouf on defining DesignOps
Next Episode: Meredith Black on hiring for DesignOps

If you have any questions, comments or feedback, feel free to drop me a line at podcast@zeroheight.com, or get in touch on Twitter @zeroheight.